Consulting Services

Programme Quality Management

Most projects run into time and cost overrun, quality issues (functional defects, performance issues, usability etc) and most importantly not realizing completely the intended business benefits of the project. All these issues can be mostly attributed to improperly setting up stake-holder expectations in terms of functionality delivered and timelines, ineffective - processes for development, risk management, change management, knowledge management and resource management.

NeuroTech Consulting provides experienced resources who are well versed with the risks that could potentially derail the project. We oversee all aspects of software development right from requirement definition to implementation to ensure projects risks, change, resources and knowledge are effectively managed to ensure the success of the delivery of the product that meets all defined requirements and also achieves the intended business benefits (ROI) in a time-bound manner.

Risks are easier to manage once they are identified. Understanding project risks requires experience in the business domain, technology and software development process used. Our resources are well-versed in these areas and can take complete ownership of project success.

Legacy Modernization(LM)

Organizations embark on the journey to modernize legacy applications due to a number of drivers both from business and technology perspective. We have analyzed LM projects and understand that the success of LM projects lies most importantly in the factors such as, definition of LM goals and benefits and a means to measure them, managing - LM change, knowledge, risks, available resources, and the approach that best leverages existing investments in IT infrastructure. Our Pyramid Solution model (a framework to manage LM projects) together with our LM Architects can take ownership to steer your legacy modernization efforts and guarantee success.

Transition Management

Transitioning comes into play when customers engage new parties to provide services that were hitherto provided in-house or by another vendor. Transition happen when sourcing moves from in-house to external vendor; one external vendor to another external vendor or external vendor back to in-house. Transition management involves defining transition goals, meticulously planning the transition while obtaining buy-in from all stake-holders, putting in place an effective governance structure, defining clear roles and responsibilities, defining deliverables, managing the associated knowledge transfer and understanding and managing the risks that can derail a successful transition. Transitions need to be swift so as to reap full benefits of the new sourcing arrangement. NeuroTech Consulting can provide experienced transition managers who can take full ownership to plan and implement a successful transition.

Vendor Management

Most customers work with a set of vendors with varied capabilities to accomplish their sourcing objectives. We have recognized a service need for banks to be able to effectively manage the sourcing relationship and at the same time to extract a high ROI from the engagement. NeuroTech Consulting provides services based on eSCM model in the area of vendor management to

• Define a framework to work with the vendor, suggesting changes on both sides to establish, transition, govern and run the engagement at the same time as improving ROI
• Assess vendor performance over a period of time and improve return of investment
• Draft RFP, validate response(s) and choose the best vendor to perform the task
• Assess technology changes and restructure vendor mix to best suit sourcing requirements
• Define (and improve) SLA and monitor
• Actively manage sourcing risks
• Periodically assess vendor capabilities and suggest improvements to align to future business direction

Knowledge Management (KM)

NeuroTech Consulting's philosophy of knowledge management is that each resource has access to all knowledge required to perform his/her job in the most efficient manner. Based on that philosophy NeuroTech Consulting assists organizations to develop, deploy and manage knowledge so that it is captured, organized into an intuitive way and disseminated as when needed. Our KM framework is developed around leading content management tools and our in-house developed process framework for managing knowledge.

Current State Assessment

NeuroTech Consulting provides services to assess the current state of maturity in the software development and testing process in the organization along the lines of CMMi and TMMi models. NeuroTech Consulting also recommends areas of improvements together with process definition and metrics to measure performance.